Technology change in law firms - do it once, do it right.
Focused on delivery, not theory. We ensure technology is properly defined, selected and actually used.
Making technology change work in practice
Technology only works if people use it. We ensure systems are adopted in practice, not just implemented.
We work with firms where technology decisions carry operational, financial and reputational risk. Changing a key system needs to be handled properly.
Technology change in professional firms isn’t just an IT project. It affects fee earners, your support teams, compliance, billing, and ultimately client service. We know that leading change while managing client work can place real pressure on partners and senior leadership.
IIn the same way clients turn to you for expert legal advice, firms engage us to take control of complex technology change and ensure it is delivered properly.
By working with Hutchinson & Company you can:
De-risk critical technology change with experienced, independent project leadership
Access experienced, board-level technology leadership without the cost or commitment of a full-time IT Director
Keep delivery on track through disciplined governance, clear ownership, and accountability
Protect fee earner productivity by delivering change around the realities of client work
Make confident, commercially sound decisions free from vendor bias and unnecessary jargon
Who we’ve worked with
Helping firms deliver controlled technology change
Helping firms in three critical areas:
Direction
Turning uncertainty into a clear, deliverable plan
Define clear, structured requirements based on how your firm actually works
Identify what needs to change, and what should be left alone
Produce a scoped, realistic brief that can be taken to market with confidence
Selection
Independent, structured selection - driven by requirements, not vendors
Run a controlled selection process aligned to your defined requirements
Assess vendors based on workflow fit, not just demonstrations
Ensure decisions are defensible, commercial, and grounded in reality
Delivery
Ensuring change is delivered properly and used in practice
Provide oversight and structure to keep delivery on track and under control
Maintain clear ownership, governance, and accountability throughout
Focus on adoption so systems are embedded and used across the firm
Where technology change often goes wrong
Requirements aren’t properly defined
Systems are selected based on demos, not operational reality
Vendors lead the process
Projects drift without clear ownership
Systems go live but are not adopted
We exist to prevent this.
Want tailored advice for your firm?
Let’s talk about where you want to be and how to help you get there.
About
Find out more about Hutchinson & Company.